Caffé Foresta Home

Customer service

We want to hear from you.

Questions, feedback or something not right? Here is how to reach us and what happens next.

Get in touch

Email
caffeforesta@gmail.com
Phone
07776 111859
In person
95 Charlwood Street, Pimlico, London SW1V 4PB
Opening hours
Monday – Friday 07:30 – 17:30
Saturday and Sunday 09:00 – 17:30
Bank Holidays 09:00 – 17:30 (Christmas hours may vary)

You can also use the contact form in the Visit section of our home page.

If something isn't right

If your food, drink or service isn't what you expected, please tell a member of the team while you're here, so we can put it right straight away.

If you'd rather raise it afterwards, email or phone us with what happened, the date and time of your visit, and how to contact you. We'll acknowledge your message within 2 working days and aim to give you a full reply within 10 working days.

If we can't settle a complaint between us, you may be able to contact a consumer advice service such as Citizens Advice.

Paying

We accept credit and debit cards. Prices on our menu include VAT. If a service charge applies, we'll tell you before you pay, and any tip is up to you.

Allergies and accessibility

For allergen advice, see our allergen and dietary guide. The café is wheelchair accessible. If you need anything to make your visit easier, tell us and we'll do our best to help.

Your feedback

We read every message. Kind words are very welcome too, and you can leave a review on Google.